The Renter's spouse or domestic partner who meet the same age and driving licence requirements of the renter are authorised drivers at no additional charge. Any additional authorised drivers must appear at time of rental and meet age and driving licence requirements. An additional charge of $15 per day for each additional authorised driver will be added to the cost of the rental, unless other contractual conditions apply.
A spouse or domestic partner is the only permitted additional driver on a rental secured with a debit card.
After Hours Drops Service: After hours returns service is not available at this location.
Please see the Renter Requirements policy for age requirements and youthful driver charges.
This reservation is being made with a Contract ID number (CID) assigned to a Corporate Account for use exclusively by its eligible renters. Use of this CID by individuals other than eligible renters is prohibited and may result in disciplinary action. Renters using this CID may be required to show proof of employment or authorisation (such as a business card, current email with company domain, work order etc.). Questions about acceptable proof of employment or authorisation should be directed to your Travel Manager.
Rentals originating in the United States: Most vehicles rented in the US can be driven throughout the US and Canada. Some vehicle classes like Exotics, Large Passenger or Cargo Vans and other speciality vehicles may not be allowed to travel outside of the US. Vehicles rented in the US cannot be driven into Mexico.
Damage Waiver is offered at this branch for most makes and models and ranges from 75.00 to 90.00 USD per day. If damage does occur with the purchase of DW the customer is responsible for a 1,000.00 USD deductible. Once a reservation is received, the local branch should reach out to customers within 48 hours to confirm details and pricing of the rental.
Damage waiver is not insurance. The purchase of damage waiver is optional and not required in order to rent a vehicle. Renter may purchase DW from Owner for an additional fee. If Renter purchases DW, Owner agrees, subject to the actions that invalidate DW listed below, to contractually waive Renter’s damage responsibility for all of the cost of damage to, loss or theft of, Vehicle or any part or accessory and related costs regardless of fault or negligence. Not withstanding anything to the contrary and unless prohibited by law, DW does not apply to lost or damaged keys, key fobs, transponders, Optional Accessories, or any liability imposed by law. DW does not apply to damage occurring in Mexico. When deciding whether or not to purchase DW, you may wish to check with your insurance representative or credit card company to determine whether, in the event of damage to, or theft of, Vehicle, you have coverage or protection for such damage or theft and the amount of your deductible or out-of-pocket risk.
As a customer, you have a choice as to how you would like to pay for fuel.
Option 1 – Pre-pay Fuel
This option allows the renter to pay for the fuel at the time of rental and return the tank empty. No refunds will be issued for unused fuel.
Option 2 – We Refill
This option allows the renter to pay at the end of the rental for fuel used but not replaced. Price will be higher than local fuel prices. Additional charges may be added.
Option 3 – You Refill
This option allows the renter to return the vehicle with the same amount of fuel as received to avoid extra fuel charges.
Customers who reside in the United States, U.S. Territories or Canada
Customers who reside in the U.S., U.S. Territories or Canada must present a valid, unexpired government-issued driving licence which includes a photograph of the customer. Digital licences are not accepted. The driving licence must be valid for the entire rental period.
Members of the United States Armed Forces who are on active duty may present an expired home state licence under the following conditions:
• They also present an Active Military ID, and
• They are in compliance with their military extension policy of the state that issued the licence. These policies vary by state and customers are encouraged to check with the appropriate department of motor vehicles for more information.
Customers renting in Florida and presenting a Connecticut or Delaware licence: As of 1 July 2023, certain, but not all, licences issued by the foregoing states are considered invalid under Florida law and will not be accepted. Please check with the Florida Department of Highway Safety and Motor Vehicles to determine if your licence is valid under Florida law. As of 14 August 2023, information regarding licence validity was able to be located at the following webpage on the Florida Department of Highway Safety and Motor Vehicles website: https://www.flhsmv.gov/driver-licenses-id-cards/visiting-florida-faqs/
Customers travelling to the U.S. and Canada from other countries
It is important that customers check with the appropriate Department of Motor Vehicles in the States or Provinces in which they intend to travel to ensure compliance with their various licensing laws. Digital licences are not accepted. The following practices are used to ensure that the customer is presenting a facially valid licence at the time of rental.
Customers travelling to the United States and Canada from another country must present the following:
• Their home country driving licence that is valid, unexpired and includes a photograph, and
• If the home country licence is in a language other than English (or French, for rentals in Canada) and the letters are English (i.e. German, Spanish etc.), an International Driving Permit is recommended, but not required, for translation purposes in addition to the home country licence.
• If the home country licence is in a language other than English and the letters are not English (i.e. the alphabet is not an extended Latin-based alphabet like German or Spanish, but is Russian, Japanese, Arabic etc.), an International Driving Permit is required.
• If an International Driving Permit cannot be obtained in the home country, another professional, type-written translation may be substituted. In either case, the home country licence must also be presented.
• Customers may not rent a vehicle solely with the International Driving Permit. The International Driving Permit is a translation of the individual's home country licence and is not considered a licence, nor is it considered valid identification.
• In some US and Canadian locations, customers who do not hold a US/Canadian driving licence may be asked to provide additional, valid government-issued documentation. Examples of this may include a valid passport.
• Customers with a driving licence from Mexico may be required to present a valid voter registration card from Mexico. In addition, inbound and outbound travel documentation may be required.
Other requirements
• Photocopies of driving licences are not accepted
• Provisional licences are not accepted.
• Any licence that, on its face, restricts the licensee to the use and operation of a vehicle equipped with a form of a breathalyser apparatus is not accepted.
• Temporary driving licences may be refused if the renting location is unable to otherwise verify the customer's identity or verify the authenticity of the temporary licence. Additional government-issued identification may be required.
12 & 15 Passenger Van Corporate Requirements
12 & 15 Passenger Vans Policy for ALL STATES:
Renters of these vehicles must be 25 years of age or older. If the primary driver of this vehicle is 25 years of age or older, they must accept the terms and conditions below. The following terms apply to the rental of this type of vehicle, in addition to those set forth in the Rental Agreement. Please read before booking your rental.
The van will not be operated or used in Canada.
The van does not meet Bus Safety Standards and will not be used to transport children under the age of eighteen (18), other than family members, for school-related functions.
PLEASE SEE ADDITIONAL SPECIFIC STATE CONDITIONS BELOW FOR CALIFORNIA, NEW YORK, CONNECTICUT, NEW JERSEY, VERMONT and RHODE ISLAND:
Additional Terms and Conditions, if renting in California
Each driver of the van shall possess the requisite driving licence necessary for the operation of the van dependent on usage and/or organisational status of the renting company.
That if the van is to be used for transporting passengers for hire or profit, or by any non-profit organisation or group, all drivers of the van shall possess a valid category B licence with a passenger transport endorsement.
That if the van is used by any public or private school or school district (including any California community or state college), as governed by Section 39800.5 of the Education Code or Section 10326.1 of the Public Contract Code, all drivers of the van shall possess a valid category B licence with a passenger transport endorsement.
Additional Terms and Conditions if renting in Connecticut, New Jersey, New York and Vermont
All renters and additional drivers must have verifiable collision, comprehensive and liability insurance.
Vans may not be used to transport non-family members that are 18 years old or younger.
A major credit card is required for deposit to rent a 12-/15-passenger van in New York, Vermont and Newark Airport.
If renting in New Jersey, a major credit card may be required. Renters should contact the branch prior to making a reservation for payment requirements
Additional Terms and Conditions if renting in Rhode Island
All renters and additional drivers must have liability insurance that transfers to a large passenger van.
For a commercial auto policy, the renter/driver must have minimum liability coverage of $1,000,000 that is transferable to a large passenger van.
Personal Effects Coverage (PEC) is offered at the time of rental for an additional daily charge. If accepted, the PEC contained in the policy insures the personal effects of the renter, additional drivers, or any individual who is travelling with the renter against risk of loss or damage. Benefits are payable in addition to any other insurance coverage the renter or passengers may have. This is a summary only. PEC is subject to the provisions, limitations and exclusions of the PEC policy underwritten by Empire Fire and Marine Insurance Company in the United States. The purchase of PEC is optional and not required to rent a car. The coverage provided by PEC may duplicate the renter's existing coverage. Enterprise is not qualified to evaluate the adequacy of the renter's existing coverage; therefore, the renter should examine their personal insurance policies or other sources of coverage that may duplicate the coverage provided by PEC. Based on the location state where the vehicle is rented, the fee for PEC ranges from $5.99 to $8.19 per day; vehicles with seating capacity for 10 people or more will have a range of $7.99 to $15.67 per day.
A major credit card in the renters name is required for all rentals. The following forms of payment are accepted at the end of the rental.
Visa
Mastercard
American Express
Discover
Debit Card
Please read the Renter Requirements Policy for details pertaining to deposits and general rental requirements at this location. Additional authorizations from your account will be obtained to cover the cost of the rental charges. Enterprise is not responsible for any overdraft fees incurred.
All renters and additional drivers must be 21 or older and have a major credit card not linked to a checking account and a valid drivers license. For all Exotic vehicles, Renter must provide proof of a full coverage, transferrable auto insurance policy in their name with sufficient coverage for vehicle rented. Drivers licenses are accepted from any USA state or territory, from a Canadian province or from an international country. Licenses from outside the USA or Canada also may require an international drivers permit. International drivers permits are valid only if presented with the original local license. Individuals with learners permits are not eligible to rent.This is only a summary. For additional details, please reference the Drivers License Information Policy.
AGE - The underage surcharge for drivers between the ages of 21 and 24 is 25.00 USD per day.
Renters must be age 21 or older
NON CREDIT CARD DEPOSITS - non credit card deposits are not accepted at this location
Debit Cards are not accepted at the time of rental, but may be used at the end of a rental to pay for the final charges.
DEPOSIT AMOUNTS
An authorization of 1,000.00 USD above the cost of the rental will be taken and the funds will not be available for your use until after the vehicle has been returned. Cash, prepaid cards, debit cards and money orders are not an acceptable form of rental deposit. Once a reservation is received, the local branch should reach out to customers within 48 hours to confirm details and pricing of the rental.
Supplemental Liability Protection (SLP) for this branch is $13.25 per day. Supplemental Liability Protection (SLP) is offered at the time of hire for an additional daily charge. If accepted, SLP provides the hirer and authorised drivers with up to $300,000 combined single limit for third-party liability claims. If the hirer accepts SLP, Enterprise provides third-party liability protection up to the applicable minimum financial responsibility limit and Zurich American Insurance Company provides excess third-party liability insurance coverage from the applicable minimum financial responsibility limit up to $300,000. This is a summary only. SLP is subject to the terms, conditions, provisions, limitations and exclusions in the supplemental hire liability insurance excess policy underwritten by Zurich American Insurance Company. The purchase of SLP is optional and not required to hire a car. The coverage provided by SLP may duplicate the hirer's existing coverage. Enterprise is not qualified to evaluate the adequacy of the hirer's existing coverage; therefore, the hirer should examine their personal insurance policies or other sources of coverage that may duplicate the coverage provided by SLP.
Our TollPass Programme is our electronic toll collection programme which allows our renters to drive through electronic toll lanes and pay tolls electronically, without having to stop and pay in cash. In addition, many toll plazas have converted to all electronic tolling and removed the option for travellers to stop and pay in cash at toll plazas.
The TollPass Programme is offered in different ways, depending on where you rent. Visit the websites below for more information.
• Northeast US including regions in the Midwest:
https://www.enterprise.com/en/help/faqs/car-rental-toll-pass/northeast-united-states.html
• Chicago Metropolitan Area:
https://www.enterprise.com/en/help/faqs/car-rental-toll-pass/chicago.html
• Golden Gate Bridge and Northern California Bay Area:
https://www.enterprise.com/en/help/faqs/car-rental-toll-pass/northern-california.html
• Southern California:
https://www.enterprise.com/en/help/faqs/car-rental-toll-pass/southern-california.html
• CO, FL, TX, NC, GA, WA, PR and Ontario Canada:
https://www.enterprise.com/en/help/faqs/car-rental-toll-pass/colorado-florida-texas-north-carolina-georgia-washington-state-puerto-rico-and-ontario-canada.html
• Louisville KY:
https://www.enterprise.com/en/help/faqs/car-rental-toll-pass/louisville.html
To view our entire coverage map, go to https://www.enterprise.com/en/help/faqs/car-rental-toll-pass.html and click on Coverage Map.
TollPass products not available at all locations or at locations operated by a Licensee. Please refer to your rental location's policies and/or offerings for toll products to determine availability of TollPass programmes.
Dallas Love Field Airport (DAL)
7366 Cedar Springs Rd
Dallas, TX 75235
Dallas/Fort Worth Int'l. Airport (DFW)
2424 E 38th Street
Dallas, TX 75261
Grapevine Van
8200 John W. Carpenter Fwy
Dallas, TX 75247
Dallas Collision Center
8200 John W. Carpenter Fwy
Dallas, TX 75247
Sewell Lexus Collision
3331 Haggar Way
Dallas, TX 75235
Dallas Inwood Rd.
3133 Inwood Rd.
Dallas, TX 75235
For additional questions, please visit our main car hire FAQs page.